Support and access
Get help with sign-in, account access, reports, run history, errors, and the SEO dashboard.
Write to support
EN
Unified gateway
Contact
One address for every question
Choose the reason for your message. Each card opens an email to [email protected] with a prepared subject so the team can understand the request faster and route it to the right person.
Message paths
What you can write about
The email subject is added automatically. If you are not sure, choose support and we will pass the message to the right person.
Plans and demo
Ask about plans, billing, demo access, team use, or adding seodot to an SEO team workflow.
Discuss accessIdeas and suggestions
Send product ideas, interface notes, report suggestions, and requests that would make the service better.
Share an ideaData and security
Ask about data storage, report access, account deletion, or service security.
Ask a question
How we work
Why one email is easier
All messages enter one queue, while the subject tells us what the request is about. That keeps messages from waiting in the wrong inbox.
You choose a topic
A card opens an email with a prepared subject and the shared support address.
We read the context
The subject, account email, and short description help us understand what happened.
The request gets an owner
The message goes to the person responsible for support, billing, product, or security.
You get a reply
If more detail is needed, we ask in the same email thread so the context stays together.
The answer may already be in the FAQ
For questions about analysis setup, billing, reports, or access, the FAQ may be the fastest place to start.